Shipping Policies
We strive to ship your order as quickly as possible.
However, due to fluxtuations in order volume, it is possible, on rare
occasions, that your order will require up to 48 hours for processing
and packing before it is shipped. If you have requested next day, 2nd
day or 3rd day shipping, please allow for the possibility that your order
will ship up to a full day (or in rare cases 2 full business days) from
the day you place the order. We are closed weekends and holidays and
do not ship on these days. Please call us in advance if you know you
have urgent needs.
Once your order is packed and on the truck it is out
of our hands and we cannot cancel or stop the order. Should you change
your mind or realize you've made an error, we will work with you after
you receive your package. It will be your responsibility to return the
product in accordance with our return policy. Our friendly reps will
be glad to help you.
We are not responsible for packages lost, damaged or
stolen en route to you, or after arrival. If you have special shipping
needs, please call us in advance. We will do our best to work with you
before and after your package is shipped. If your packaged is lost or
damaged, please contact us and your local delivery center immediately
to report your problem.
International Shipping
Note for our international customers:
It is your responsibility to check with Customs prior to ordering to
see if your country permits the import of our products. Please do not
order items that are not allowed for import into your country. Laws
vary from country to country. If the package is seized by Customs
for any reason, we will ONLY issue refunds, less shipping costs, if
we actually receive the package back from Customs. |